Statewide Mortgage Assistance
Statewide Mortgage Assistance






PRIVACY POLICY DISCLOSURE
(Protection of the Privacy of Personal Non-Public Information)

Respecting and protecting customer privacy is vital to our business. By explaining our Privacy Policy to you, we trust that you will better understand how we keep our customer information private and secure while using it to serve your best interest. Keeping customer information secure is a top priority, and we are disclosing our policies to help you understand how we handle the personal information about you that we collect and disclose. This notice explains how you can limit our disclosing of personal information about you. The provisions of this notice will apply to former customers as well as current customers unless we state otherwise.

The Privacy Policy explains the Following:
  • Protecting the confidentiality of our customer information
  • Who is covered by the Privacy Policy
  • How we gather information
  • The types of information we share, why, and with whom
  • Opting Out-how to instruct us not to share certain information about you or not to contact you

Protecting the confidentiality of our customer information:
We take our responsibility to protect the privacy and confidentiality of customer information very seriously. We maintain physical, electronic, and procedural safeguards that comply with federal standards to store and secure information about you from unauthorized access, alteration, and destruction. Our control policies, for example, authorize access to customer information only by individuals who need access to do their work.

From time to time, we enter into agreements with other companies to provide services to us or make products and services available to you. Under these agreements, the companies may receive information about you but they must safeguard this information, and they may not use it for any other purposes

Who is Covered by the Privacy Policy:
We provide our Privacy Policy to customers when they conduct business with our company. IF we change our privacy policies to permit us to share additional information we have about you, as described below, or to permit disclosures to additional types of parties, you will be notified in advance. This Privacy Policy applies to consumers who are current customers or former customers.

How We Gather Information:
As Part of providing you with financial products or services, we may obtain information about you from the following sources:

  • Applications, forms and other information that you provide to us, whether in writing, in person, by telephone, electronically, or by any other means. This information may include your name address, employment information, income, and credit references.
  • Your transaction with us, our affiliated, or others. This information may include your account balances, payment history, and account usage.
  • Consumer reporting agencies. This information may include account information and information about your credit worthiness.
  • Public Sources. This information may include real estate records, employment records, telephone numbers, etc.

Information We Share:
We may disclose information we have about you as permitted by law. WE are required to or we may provide information about you to third parties without your consent, as permitted by law, such as:

  • To regulatory authorities and law enforcement officials
  • To protect against or prevent actually or potential fraud, unauthorized transactions, claims, or other liability.
  • To report account activity or credit bureaus.
  • To consumer reporting agencies.
To respond to a subpoena or court order, judicial process or regulatory authorities.

In Connection with a proposed or actually sale, merger, or transfer of all or a portion of a business or an operating unit, etc.

In addition, we provide information about you to our service providers to help us process your applications or service your accounts. Our Service providers may include billing service providers, mail and telephone service companies, lenders, investors, title and escrow companies, appraisal companies, etc.

We may also provide information about you to our service providers to help us perform marketing services. This information provided to these service providers may include the categories of information described above under How We Gather Information limited to only that which we deem appropriate for these service providers to carry out their functions.

We do not provide non-public information about you to any company whose products and services are being marketed unless you authorize us to do so. These companies are not allowed to use this information for purposes beyond your specific authorization.

Should you have any questions or complaints about our Privacy Policy or you would like to speak with me respect to any concern you may have, please feel free to contact me directly at the number listed below.

Mark O'Connell
Statewide Mortgage Assistance Co
518-581-9904 ext. 14
F 518-684-9333
800-530-9772
moc@mortgage-smac.com

121 West Street, Suite 102   •   Rutland, VT 05701
tel. 802-776-8001   •   fax 802-776-8004   •   Toll Free 800-711-5754

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